Frequently Asked Questions

General

It's very simple! Follow these steps:

  1. Download and install the app: Search for 'Shhured' on the Google Play Store and download the application.
  2. Open the app for the first time: Once installed, tap the app icon to open it.
  3. Follow the initial instructions: The app will ask you to grant some necessary permissions for all features to function correctly (for example, access to contacts and call management). Create your whitelist (list of allowed numbers): To start blocking unwanted calls, go to the dedicated 'Allowed numbers' section and add the phone numbers of the contacts you always want to receive calls from. You can add them manually or import all your contacts.
    ATTENTION: Once the app is opened and all permissions are granted, the whitelist filter will already be active. In this case, if no numbers are added to the whitelist, you will not be able to receive any calls as all numbers will be blocked. To avoid this, once permissions are granted, it is important to add numbers to the whitelist.
  4. Explore the settings (optional): Take a look at the settings to further customize the app's behavior.
If you wish to use the prefix filter, you can unlock this feature by subscribing to the paid plan within the app, following the instructions provided.

Shhured's primary function is based on a whitelist filter. This means that only phone numbers you actively add to your allowed numbers list (the whitelist) will be able to call you. All other calls from numbers not on this list will be automatically blocked. This is the app's main filtering method. In the settings, you can enable the prefix-based filtering feature. Instead of manually adding every single number, you can specify one or more phone prefixes. This way, only phone numbers starting with one of the prefixes you've indicated will be able to call you, even if the full numbers aren't in your list. All other numbers, starting with a prefix not among those you've entered, will be automatically blocked.

No. We constantly optimize our features to minimize the impact on your device. When the app is closed, it does not remain active in the background but is active only for the time necessary for call filtering. You can check the specific battery usage of our app in your device's settings. This will give you an accurate picture of its impact on your phone.

No. Our app works completely offline. All filtering operations happen directly on your device. Once you've set up your whitelist or configured the prefixes to block, the app will function autonomously, without needing an internet connection to filter incoming calls. This ensures your privacy and efficient operation even when there's no network.

Privacy

Your privacy is our top priority. Shhured is designed to work locally on your device and does not collect any sensitive personal data related to your calls, contacts, or call logs. In summary, Shhured:
  • Does not record or store your call logs.
  • Does not access or store your contacts outside of your device.
  • Does not analyze the content of your calls.
No other personal data is collected or shared outside the app. Your call filtering activity remains completely private on your phone.

No, not at all! One of our app's main features is its simplicity and respect for your privacy. We don't require any registration or account creation. The app works completely offline, directly on your phone, without sending or receiving any external data.

Support

Shhured is available for Android devices with version 7 or higher. However, the call filtering functionality is only available for devices with Android version 10 or higher. We invite you to check your operating system version in your phone's settings to know the full compatibility with all the app's features.

If you encounter problems with Shhured's operation, we suggest you try the following steps:

  • Check your Android version: Make sure your device has Android version 10 or higher to use the call filtering feature. Earlier Android versions do not support this feature.
  • Check the app settings: Open Shhured and verify that the call filter is active and configured correctly according to your preferences (whitelist or prefix filter).
  • Restart the app: Completely close the app (do not leave it in the background) and reopen it. This can resolve temporary issues.
  • Restart your phone: Restarting your device can often resolve operating system anomalies that may interfere with the app's operation.
  • Check permissions: Make sure Shhured has all the necessary permissions for call management. You can check and modify permissions in your phone's settings (usually under 'Apps' or 'Application Manager').
  • Update the app: Check if a newer version of Shhured is available on the Google Play Store and, if so, update it. Updates often include bug fixes and performance improvements.
  • Contact support: If the problem persists after following these steps, do not hesitate to contact our support team at shhured.info@gmail.com providing as much detail as possible about the problem encountered (for example, what exactly happens, what settings you used, etc.).
We are here to help you resolve any inconvenience and ensure that the call filter works correctly.